Keys to building your company’s corporate identity
Corporate identity is defined as the set of elements that convey the personality and shared values ββof a company . […]
Corporate identity is defined as the set of elements that convey the personality and shared values ββof a company . […]
This dream of closer and more personal customer service is now a reality, thanks to hyper-personalization . Contrary to what
Live chat service is a form of synchronous support where customers can get real-time assistance through conversational tools such as
Consumer behavior encompasses the actions that people take to satisfy their needs and desires through the acquisition of products or
Humanizing a brand is the process of attributing human characteristics to a business entity in order to establish an emotional
With generative AI, there is a strong sense of uncharted territory in terms of its use. It is a truly
Conversational marketing is a strategy that aims to establish dialogues with customers through interactive channels, such as online chat, social
ΠΠ°ΠΉΡΠΈ ΡΠ²ΠΎΡ ΡΠ΅Π»Π΅Π²ΡΡ Π°ΡΠ΄ΠΈΡΠΎΡΠΈΡ Π² ΡΠ΅ΡΠΈ ΠΌΠΎΠΆΠ΅Ρ Π±ΡΡΡ ΠΏΠΎΡΡΠΈ ΡΠ°ΠΊ ΠΆΠ΅ ΡΠ»ΠΎΠΆΠ½ΠΎ, ΠΊΠ°ΠΊ ΠΈ ΠΊΠΎΠ½Π²Π΅ΡΡΠΈΡΠΎΠ²Π°ΡΡ Π΅Π΅. ΠΡΠ° Π·Π°Π΄Π°ΡΠ° Π΅ΡΠ΅ ΡΠ»ΠΎΠΆΠ½Π΅Π΅
ΠΠΎΠ³Π΄Π° ΠΊ Π²Π°ΠΌ ΠΏΡΠΈΡ ΠΎΠ΄ΠΈΡ Π½ΠΎΠ²ΡΠΉ ΠΏΠ°ΡΠΈΠ΅Π½Ρ, ΠΎΠ½, Π²Π΅ΡΠΎΡΡΠ½ΠΎ, Π½Π°Ρ ΠΎΠ΄ΠΈΡΡΡ Π½Π° ΡΠ°ΠΌΠΎΠΌ Π΄Π½Π΅ ΠΈΠ»ΠΈ ΠΎΡΠ΅Π½Ρ Π±Π»ΠΈΠ·ΠΎΠΊ ΠΊ Π½Π΅ΠΌΡ. ΠΠΎ ΡΠΎΠ³ΠΎ ΠΌΠΎΠΌΠ΅Π½ΡΠ°,
Π£ Π²Π°Ρ Π΅ΡΡΡ Π²Π°Ρ Π±ΠΈΠ·Π½Π΅Ρ-ΡΠ°ΠΉΡ ΡΠΆΠ΅ ΠΌΠ½ΠΎΠ³ΠΎ Π»Π΅Ρ. ΠΠ½ Π²ΡΠ³Π»ΡΠ΄ΠΈΡ Ρ ΠΎΡΠΎΡΠΎ, Π½Π΅ ΡΠ°ΠΊ Π»ΠΈ? ΠΡΡΡ Π»ΠΈ ΠΊΠ°ΠΊΠ°Ρ-ΡΠΎ ΠΏΡΠΈΡΠΈΠ½Π°, ΠΏΠΎ ΠΊΠΎΡΠΎΡΠΎΠΉ
Indeed, according to Zendeskβs CX Trends 2024 , 70% of leaders plan to integrate generative AI into many of their
What was once a novelty is now part of the foundation of different technologies, even in sectors such as finance,